Weo DialerA WhatsApp message template for business is a short, reusable message that a sales team sends at a fixed moment: after a missed call, after the first conversation, with a quote, as a follow-up, as a payment reminder or before a renewal. This free library from Weo Dialer has 60 of them: six moments for each of five industries (real estate, coaching, insurance, loans and B2B), and every message in both English and Hinglish. Each template names the person writing and the company in the first line, keeps to two or three sentences, and ends with one question or one next step. None of them promises an approval, a return or a price the business cannot stand behind. Type your name, your company and the customer’s name once, and every template fills itself in; the words left in [brackets], such as a date or an amount, are for you to edit. Weo Dialer is a calling CRM app that can send messages like these automatically after calls.
WhatsApp sales template library
60 templatesType your details once and every template fills in. Words in [brackets] are for you to change before sending.
Showing all 60 templates.
Real estate · Missed call
English
Hi [customer name], this is [your name] from [company]. Sorry I missed your call just now. I will call you back shortly, or reply here with a time that suits you.
Hinglish
Hi [customer name] ji, main [your name], [company] se. Abhi aapka call miss ho gaya, sorry. Hum thodi der mein call back karenge, ya yahan apna free time bata dijiye.
Real estate · After first call
English
Hi [customer name], this is [your name] from [company]. Thank you for your time on the call. As discussed, here are the project brochure and location. Let me know which day works for a site visit.
Hinglish
Namaste [customer name] ji, main [your name], [company] se. Call par baat karne ke liye dhanyavaad. Jaisa baat hui thi, project ka brochure aur location yahan bhej rahe hain. Site visit ke liye kaunsa din theek rahega, bata dijiye.
Real estate · Quote sent
English
Hi [customer name], [your name] from [company] here. I have shared the price sheet for the flat you liked. Prices and offers are as of today and can change, so please confirm with me before you decide.
Hinglish
Hi [customer name] ji, [your name] here, [company] se. Aapko jo flat pasand aaya tha, uski price sheet bhej di hai. Rates aaj ke hisaab se hain aur badal sakte hain, isliye final karne se pehle ek baar confirm kar lijiye.
Real estate · Follow-up
English
Hi [customer name], this is [your name] from [company]. Did you get a chance to look at the brochure? If you would like to see the flat, I can fix a site visit this weekend. If your plans have changed, a short reply is fine too.
Hinglish
Hi [customer name] ji, main [your name], [company] se. Brochure dekhne ka time mila? Flat dekhna ho to is weekend site visit fix kar dete hain. Agar plan badal gaya hai, to bhi ek chhota sa reply kar dijiye.
Real estate · Payment reminder
English
Hi [customer name], this is [your name] from [company]. A gentle reminder that the next instalment for your booking is due on [date]. The payment details are the same as before. Please ignore this if it is already paid. Thank you.
Hinglish
Namaste [customer name] ji, main [your name], [company] se. Aapki booking ki agli instalment [date] ko due hai. Payment details pehle wali hi hain. Payment ho chuka ho to is message ko ignore kar dijiye. Dhanyavaad.
Real estate · Renewal
English
Hi [customer name], this is [your name] from [company]. Your rent agreement ends on [date]. Shall we start the renewal paperwork this week? Reply with a convenient time for a short call.
Hinglish
Hi [customer name] ji, main [your name], [company] se. Aapka rent agreement [date] ko khatam ho raha hai. Renewal ka kaam is hafte shuru kar dein? Baat karne ke liye convenient time bata dijiye.
Coaching · Missed call
English
Hi [customer name], this is [your name] from [company]. Sorry we missed your call. We will call you back soon. You can also reply here with the class and course you are asking about.
Hinglish
Namaste [customer name] ji, main [your name], [company] se. Aapka call miss ho gaya, maafi chahte hain. Hum jaldi call back karenge. Aap yahan class aur course ka naam bhi bata sakte hain.
Coaching · After first call
English
Hi [customer name], this is [your name] from [company]. Thank you for speaking with us. Here are the batch timings and fee details. The next demo class is on [day and time]; reply YES to book a seat.
Hinglish
Namaste [customer name] ji, main [your name], [company] se. Baat karne ke liye dhanyavaad. Batch timings aur fees ki details yahan bhej rahe hain. Agli demo class [day and time] ko hai, seat book karne ke liye YES reply kar dijiye.
Coaching · Quote sent
English
Hi [customer name], [your name] from [company] here. As requested, here is the fee structure for [course], with the instalment options we discussed. Do call or message if anything is unclear.
Hinglish
Hi [customer name] ji, [your name] here, [company] se. Aapke kehne par [course] ka fee structure bhej rahe hain, jisme instalment ke options bhi hain. Kuch samajh na aaye to call ya message kar dijiye.
Coaching · Follow-up
English
Hi [customer name], this is [your name] from [company]. How did the demo class go for your child? If you have questions about the batch or fees, I am happy to help. Admissions for this batch are open until [date].
Hinglish
Namaste [customer name] ji, main [your name], [company] se. Bachche ki demo class kaisi rahi? Batch ya fees ke baare mein kuch poochna ho to bataiye. Is batch ke admission [date] tak khule hain.
Coaching · Payment reminder
English
Hi [customer name], this is [your name] from [company]. A reminder that the [month] fee instalment of Rs [amount] is due on [date]. Please ignore this message if it is already paid. Thank you.
Hinglish
Namaste [customer name] ji, main [your name], [company] se. Yaad dila rahe hain ki [month] ki fees ki instalment, Rs [amount], [date] ko due hai. Payment ho gaya ho to is message ko ignore kar dijiye. Dhanyavaad.
Coaching · Renewal
English
Hi [customer name], this is [your name] from [company]. The current course ends on [date], and registration for the next level has started. Shall I send you the batch timings and fees?
Hinglish
Namaste [customer name] ji, main [your name], [company] se. Abhi wala course [date] ko khatam ho raha hai, aur agle level ka registration shuru ho gaya hai. Batch timings aur fees bhej dein?
Insurance · Missed call
English
Hi [customer name], this is [your name], your insurance advisor at [company]. Sorry I missed your call. I will call you back soon, or reply with a good time to talk.
Hinglish
Namaste [customer name] ji, main [your name], [company] se, aapka insurance advisor. Aapka call miss ho gaya, sorry. Hum jaldi call back karenge, ya baat karne ka sahi time bata dijiye.
Insurance · After first call
English
Hi [customer name], this is [your name] from [company]. Thank you for your time today. As discussed, here is a comparison of the plans that match your needs. Please read the policy wording before you decide, and ask me anything that is not clear.
Hinglish
Namaste [customer name] ji, main [your name], [company] se. Aaj baat karne ke liye dhanyavaad. Jaisa baat hui, aapki zaroorat ke hisaab se plans ka comparison bhej rahe hain. Decide karne se pehle policy wording zaroor padhiye, aur jo samajh na aaye woh pooch lijiye.
Insurance · Quote sent
English
Hi [customer name], [your name] from [company] here. Here is the premium quote for [plan name] with a cover of [sum insured]. The insurer confirms the final premium after the proposal form. Let me know if you would like to go ahead.
Hinglish
Hi [customer name] ji, [your name] here, [company] se. [plan name] ka premium quote bhej rahe hain, cover [sum insured] hai. Final premium proposal form ke baad insurance company confirm karti hai. Aage badhna ho to bata dijiye.
Insurance · Follow-up
English
Hi [customer name], this is [your name] from [company]. Did you get a chance to look at the plan comparison? If it helps, we can go through it together on a 10-minute call. Which time suits you?
Hinglish
Namaste [customer name] ji, main [your name], [company] se. Plans ka comparison dekh paaye? Chahein to 10 minute ki call par saath mein dekh lete hain. Aapke liye kaunsa time theek rahega?
Insurance · Payment reminder
English
Hi [customer name], this is [your name] from [company]. A reminder that the premium for policy [number] is due on [date]. Paying on time avoids a break in cover. Please ignore this if it is already paid.
Hinglish
Namaste [customer name] ji, main [your name], [company] se. Policy [number] ka premium [date] ko due hai. Time par payment karne se cover mein break nahi aata. Payment ho gaya ho to ignore kar dijiye.
Insurance · Renewal
English
Hi [customer name], this is [your name] from [company]. Your [health or motor] policy renews on [date]. I can share the renewal premium and one option with higher cover so you can compare. Shall I send both?
Hinglish
Namaste [customer name] ji, main [your name], [company] se. Aapki [health ya motor] policy [date] ko renew honi hai. Renewal premium aur zyada cover wala ek option, dono bhej dein taaki aap compare kar sakein?
Loans · Missed call
English
Hi [customer name], this is [your name] from [company]. Sorry we missed your call about your loan enquiry. We will call you back soon, or reply here with a good time.
Hinglish
Namaste [customer name] ji, main [your name], [company] se. Loan enquiry wala aapka call miss ho gaya, sorry. Hum jaldi call back karenge, ya yahan time bata dijiye.
Loans · After first call
English
Hi [customer name], this is [your name] from [company]. Thank you for your time on the call. Here is the list of documents needed to check your eligibility. The lender decides approval, rate and amount after checking the documents.
Hinglish
Namaste [customer name] ji, main [your name], [company] se. Call par baat karne ke liye dhanyavaad. Eligibility check ke liye documents ki list yahan bhej rahe hain. Approval, rate aur amount documents dekhne ke baad lender hi tay karta hai.
Loans · Quote sent
English
Hi [customer name], [your name] from [company] here. Based on your documents, [lender] has offered Rs [amount] at [rate]% for [tenure]. The lender says this offer is valid until [date]. Reply if you want to go ahead or have questions.
Hinglish
Hi [customer name] ji, [your name] here, [company] se. Aapke documents ke basis par [lender] ne Rs [amount], [rate]% par, [tenure] ke liye offer diya hai. Lender ke hisaab se yeh offer [date] tak valid hai. Aage badhna ho ya koi sawaal ho to reply kar dijiye.
Loans · Follow-up
English
Hi [customer name], this is [your name] from [company]. Just checking whether the documents are ready. You can send clear photos here, and we will tell you if anything else is needed.
Hinglish
Namaste [customer name] ji, main [your name], [company] se. Documents ready ho gaye? Saaf photo yahan bhej dijiye, kuch aur chahiye hoga to hum bata denge.
Loans · Payment reminder
English
Hi [customer name], this is [your name] from [company]. A reminder that your EMI of Rs [amount] is due on [date]. Please keep the balance in your account a day before. Ignore this if it is already paid. Thank you.
Hinglish
Namaste [customer name] ji, main [your name], [company] se. Aapki Rs [amount] ki EMI [date] ko due hai. Ek din pehle account mein balance rakh lijiye. Payment ho gaya ho to ignore kar dijiye. Dhanyavaad.
Loans · Renewal
English
Hi [customer name], this is [your name] from [company]. Your [loan type] is due for renewal on [date]. Shall I check the current renewal terms with the lender and send them to you?
Hinglish
Namaste [customer name] ji, main [your name], [company] se. Aapka [loan type] [date] ko renewal ke liye due hai. Lender se abhi ke renewal terms pata karke aapko bhej dein?
B2B · Missed call
English
Hello [customer name], this is [your name] from [company]. Sorry we missed your call. We will call back shortly. You can also reply here with the product and quantity you need.
Hinglish
Namaste [customer name] ji, main [your name], [company] se. Aapka call miss ho gaya, sorry. Hum thodi der mein call back karenge. Product aur quantity yahan bhi bata sakte hain.
B2B · After first call
English
Hello [customer name], this is [your name] from [company]. Thank you for the call. As discussed, here are our catalogue and the specifications for [product]. Please confirm the quantity and delivery city so we can send an exact quote.
Hinglish
Namaste [customer name] ji, main [your name], [company] se. Call ke liye dhanyavaad. Jaisa baat hui, catalogue aur [product] ki specifications bhej rahe hain. Exact quote ke liye quantity aur delivery city confirm kar dijiye.
B2B · Quote sent
English
Hello [customer name], [your name] from [company] here. Please find the quotation for [quantity] of [product], including GST and delivery to [city]. The rates are valid until [date]. Happy to discuss on a call.
Hinglish
Namaste [customer name] ji, [your name] here, [company] se. [product] ki [quantity] ka quotation bhej rahe hain, GST aur [city] tak delivery ke saath. Rates [date] tak valid hain. Call par baat karni ho to bataiye.
B2B · Follow-up
English
Hello [customer name], this is [your name] from [company]. Following up on the quotation we sent on [date]. Do you need any change in quantity or terms? If the requirement is on hold, let me know and I will check back later.
Hinglish
Namaste [customer name] ji, main [your name], [company] se. [date] ko bheje quotation ke baare mein follow-up kar rahe hain. Quantity ya terms mein koi badlav chahiye? Requirement abhi hold par ho to bata dijiye, hum baad mein check kar lenge.
B2B · Payment reminder
English
Hello [customer name], this is [your name] from [company]. A reminder that invoice [number] for Rs [amount] is due on [date]. Our bank details are on the invoice. Please share the UTR number once paid. Thank you.
Hinglish
Namaste [customer name] ji, main [your name], [company] se. Invoice [number], Rs [amount], [date] ko due hai. Bank details invoice par hain. Payment ke baad UTR number bhej dijiye. Dhanyavaad.
B2B · Renewal
English
Hello [customer name], this is [your name] from [company]. Your annual maintenance contract ends on [date]. Shall I send the renewal quote so there is no gap in service?
Hinglish
Namaste [customer name] ji, main [your name], [company] se. Aapka annual maintenance contract [date] ko khatam ho raha hai. Renewal quote bhej dein taaki service mein gap na aaye?
No template matches these filters.
WhatsApp message template for business steps
| Step | Where | Result |
|---|---|---|
| Fill in your details | Your name, Company and Customer name boxes | Every template updates with your words |
| Filter the library | Industry, Message type and Language | Only the templates you need are shown |
| Edit the brackets | The copied text, in WhatsApp or a notes app | Dates, amounts and products filled in |
| Copy and send | The Copy button under each template | The message is ready to paste into a chat |
WhatsApp message template for business rules
The templates follow five rules. Keep them when you write your own:
- Say who is writing. A message from an unknown number that does not name the sender looks like spam, and customers ignore it.
- One reason per message. A missed-call message is about the call back; the brochure can come in the next one.
- End with a question or a next step. “Which day suits you for a site visit?” gets a reply; “Let me know” rarely does.
- No pressure and no false promises. Loan templates say the lender decides approval and rate; insurance templates say the insurer confirms the premium.
- Make it easy to say no. “If your plans have changed, a short reply is fine too” keeps the relationship and cleans your list.
WhatsApp message template for business by moment
- Missed call: sorry, who you are, when you will call back. Best sent within minutes.
- After first call: thanks, what you promised to send, and the next step you agreed.
- Quote sent: what the quote covers, how long it holds and who to ask.
- Follow-up: one new reason to reply, plus permission to close the enquiry.
- Payment reminder: amount, due date, how to pay and “ignore if already paid”.
- Renewal: the end date and an offer to send renewal details before it lapses.
The days on which to send the follow-up messages can be planned with the follow up schedule template tool, and the call that goes with each message with the telecalling script generator.
WhatsApp message template for business in apps
The WhatsApp Business app has its own small set of automatic messages: a greeting message for customers who write to you for the first time, away messages outside business hours, and quick replies, which are shortcuts for answers you type often. The templates on this page work well as quick replies.
A calling team needs messages tied to calls and leads. Weo Dialer sends an automatic WhatsApp message after a call, with a different text for missed, incoming and outgoing calls, and can also send one when a lead’s status changes, when a sale is recorded or when a follow-up reminder fires. Saved templates can carry an image, a document, a video or an audio file, and variables such as {name}, {city} and {company} personalise them for each lead. Replies arrive in the WhatsApp CRM chat beside that customer’s call history.
WhatsApp message template for business example
An illustration with round numbers, not a customer result.
A home loan DSA in Bhubaneswar with 3 telecallers handles about 60 new enquiries a week. The owner picks four templates from the loans set: the missed-call message, the document list after the first call, the documents follow-up and the EMI reminder for customers whose loans have been disbursed. Two callers use the Hinglish versions because most of their customers reply in Hinglish; the third uses English for salaried applicants who write in English. Each template is saved once with the company name filled in, and the brackets are filled per customer. After a month the owner notices that the document follow-up gets more replies when it is sent the morning after the first call, so the team’s follow-up plan is moved to day 1.
WhatsApp message template for business limits
- Consent still matters. A polite template does not make an unwanted message welcome. Message people who enquired or are customers.
- API sending uses your approved templates. For messages sent through the WhatsApp Business API, Weo Dialer syncs the templates already approved on your API account, so add the wording there through your API provider before you count on it.
- Brackets are not optional. A message that arrives with [date] in it looks careless. Read it once before sending.
- Bulk sending has rules. Sending one template to a long list is a campaign; read bulk WhatsApp without a ban first.
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WhatsApp message template for business FAQ
Which WhatsApp message template for business works after a missed call?
The best WhatsApp message template for business after a missed call is a short one: say sorry, say who you are and promise a call back, and Weo Dialer can send a message like that automatically. The app keeps a separate automatic WhatsApp message for missed, incoming and outgoing calls.
Is Weo Dialer a place to keep a WhatsApp message template for business?
Weo Dialer is a calling CRM app that keeps each WhatsApp message template for business use inside the app. Saved templates can carry an image, document, video or audio file and go out in one tap, and approved WhatsApp API templates sync with their category, language and a live preview.
What is a WhatsApp business greeting message example?
A greeting message is the welcome text the WhatsApp Business app can send automatically when a new customer starts a conversation. A plain example: Hi, thanks for messaging Sharma Properties. Please tell us the area and budget you have in mind, and we will reply during working hours.
What is Hinglish in a WhatsApp message?
Hinglish is Hindi typed in English letters, usually with some English words mixed in, such as Aapki EMI kal due hai. Many customers text this way, so a Hinglish template often reads more naturally to them than formal Hindi or formal English.
How long should a business WhatsApp message be?
Two or three sentences, short enough to read in the notification. Put the customer's name and your name first, one reason in the middle and one question or next step at the end. Send long details, such as a price list, as a document.