Guides · 17 pages
Telecalling guides for owners, managers and telecallers in India
Practical guides for people who sell on the phone. Rules and limits are taken from official TRAI, DoT, WhatsApp and Meta pages, with the date they were checked.
- Auto dialer setupFrom first install to first sessionRead
- Auto dialing rules in IndiaWhat TRAI's 2025 and 2026 rules sayRead
- Bulk WhatsApp without a banWhat WhatsApp actually allowsRead
- Change default dialerHow to change default dialer Android phones use takes four taps on recent versions: open Settings, go to Apps, then Default apps, then Phone app, and pick the new dialer.Read
- Excel to CRMTo move leads from Excel to CRM cleanly, fix the sheet first, build the matching fields and statuses in the CRM, then import and check a sample before anyone starts calling.Read
- Facebook lead adsForm leads straight to a telecallerRead
- How to talk in telecallingHow to talk in telecalling comes down to the first ten seconds, a calm pace, matching the customer's language and ending every call with a clear next step.Read
- Missed call follow-upA missed call follow up works best inside the first few minutes: a WhatsApp text that says you will call back, a call on the right SIM, and the caller saved as a lead.Read
- Round robin assignmentRound robin lead assignment hands each new lead to the next salesperson in a fixed order, so the inflow is shared evenly without a manager splitting lists by hand.Read
- Sales follow-up scheduleWhen to call back and when to stopRead
- SIM blocked for callingWhy numbers get cut and how to avoid itRead
- Telecaller daily targetsWorked back from the sales you needRead
- Telecaller productivityHow to measure telecaller productivity fairly: compare ratios, such as connects per dial and outcomes per connect, rather than raw call counts, and read them over a week.Read
- Telecalling scripts in HindiSix ready scripts and objection repliesRead
- Tracking employee callsHow to track employee calls in India fairly comes down to four choices made in advance: which phones and SIMs, what is recorded, who sees it, and how staff are told.Read
- WhatsApp API vs appWhich one your team needsRead
- Win back lost leadsHow to follow up lost leads depends on why they were lost: a number that never connected needs a different time of day, while a customer who said no needs a new reason.Read
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